FAQ
You’ve got an inquisitive mind, and we love that. Team JNSQ answered a few of the most common questions below. If you don’t find what you’re looking for here, contact us. We’d love to know what’s on your mind.
General
WHERE IS JNSQ LOCATED?
JNSQ is located in Paso Robles, California; however, our grapes are sourced from California’s finest vineyards.
WHERE ARE THE GRAPES IN JNSQ WINES GROWN?
Our winemaking philosophy is to source grapes from California’s best vineyards. Our winemaker then weaves together the nuances of each vineyard, blending them to create wines that are greater than the sum of their parts–multifaceted, complex, and balanced.
WHERE CAN I LEARN MORE ABOUT YOUR WINES?
Please use these links to download tasting note and pairing suggestions:
ARE JNSQ WINES ORGANIC?
Our wines are not organic. Similar to most wineries, we use sulfites to protect our wines during the aging process. We are SIP Certified (Sustainability in Practice), which ensures that our growing and winemaking practices are preserving and protecting the natural environment, treating our employees and the community with care, and our business practices to continue to support the land and its people with a long-term view.
DO JNSQ WINES CONTAIN SULFITES?
99.9% of wines contain sulfites as they are naturally produced by fermentation. Our wines contain added and naturally occurring sulfites. "Contains Sulfites" is stated on our labels. Sulfites are a basic sulfur and oxygen compound (SO2) that is an antioxidant. SO2 allows wine to age, protects the flavor as it ages, and has antibacterial properties to keep wine from turning to vinegar.
HOW MUCH ARE YOUR WINES?
We’re happy to hear you are interested in our wines! Our 750mL Rosé Cru is $29 / bottle at regular price and $26 with a subscription. Our 375mL Petite Rosé Cru is $18 / bottle.
HOW CAN I OBTAIN MORE INFORMATION ON JNSQ WINES? FOR EXAMPLE, TASTING NOTES, BROCHURES, WINE LABELS, ETC.?
Simply email your request to INFO@JNSQ.COM
Shipping
WHERE CAN I BUY JNSQ?
JNSQ is available in all 50 states in the United States. You can have our wines delivered to your door in most states by shopping on our website www.JNSQ.com or please use this link to locate a store near you: https://jnsq.com/pages/subscribe
DOES JNSQ SHIP WINE?
We ship directly to consumers in most states and through distributors in all 50 states. Unfortunately, due to regulatory limitations, we are unable to deliver wine to the following states: UT, OK, AR, MS, AL, IN, KY, DE, and RI. We are unable to include shipping on orders going to the following states: NJ, LA, OH, HI, AK.
Feel free to place an order on our website or give us a call at 833-644-9463 to place an order over the phone. Keep in mind that the order will require an adult signature upon delivery.
If you’d prefer to pick it up at a local store, our online Store Locator can help you find the nearest retailer.
Link: https://jnsq.com/pages/coming-soon-store-locator
HOW CAN I REDIRECT / REROUTE MY ORDER?
Thank you for reaching out! Please call us during business hours of 9:00am–5:00pm (PST) at 833-664-9463 and a member of the JNSQ team will be happy to help you. Be sure to have your order number handy so our team can best assist you!
HOW CAN I CHECK MY ORDER STATUS?
Thank you for reaching out! You can check your order status anytime through our website. Simply visit www.JNSQ.com and click on My Account in the top right corner to view your order history.
If you have any additional questions, please feel free to contact our team during weekdays, 9:00am–5:00pm (PST) via email at info@JNSQ.com or call us at 833-664-9463.
CAN I PLACE A WHOLESALE ORDER FOR JNSQ?
Please contact our team at info@JNSQ.com and our team would be happy to assist with your request.
Subscription
DOES JNSQ OFFER A WINE CLUB?
Instead of a traditional wine club, JNSQ offers a customizable subscription. As a subscriber, save on every order of Rosé Cru and receive exclusive offers. Simply choose your wine, quantity, shipment frequency and sit back and relax. Your JNSQ will be on its way! For more information, visit our Subscriptions page at jnsq.com/pages/subscribe.
WHAT IS THE DEAL? / WHEN IS MY SHIPMENT?
The JNSQ subscription is fully customizable! Select your wines, quantity, shipment frequency and JNSQ will be on its way! Once your account is set up, you’ll have the flexibility to adjust your plan to fit your needs. For more information, visit our Subscriptions page at jnsq.com/pages/subscribe. Sign up online or give us a call at 833-644-9463 and we will be happy to help you enroll.
HOW DO I UPDATE MY SUBSCRIPTION INFORMATION (EMAIL, BILLING/SHIPPING ADDRESS, PHONE, CREDIT CARD, ETC.)?
You can make changes to your subscription anytime through our website. Visit www.JNSQ.com and click on My Account in the top right corner.
If you have any additional questions, please feel free to contact our team during weekdays, 9:00am–5:00pm (PST) via email at info@JNSQ.com or call us at 833-664-9463.
HOW DO I CANCEL MY SUBSCRIPTION?
We hope this isn’t goodbye! We offer the option to skip a shipment in case you’re traveling or already have enough JNSQ on hand.
You can make additional changes, including canceling your subscription, anytime through our website. Visit www.JNSQ.com and click on My Account in the top right corner.
If you have any additional questions, please feel free to contact our team during weekdays, 9:00am–5:00pm (PST) via email at info@JNSQ.com or call us at 833-664-9463.
Gifting
CAN I GIVE A JNSQ SUBSCRIPTION AS A GIFT?
Yes! JNSQ wine makes a great gift!
Simply create an account at JNSQ.com and choose your wines, quantity, and number of shipments. Select “This is a gift” when checking out and you’ll be prompted for a delivery address and include a customizable gift message for your gift recipient.